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Position Summary
The Assistant Manager position will assist the Store Leader in the operation of all aspects of the store and is responsible for ensuring that the associates provide amazing customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. The Assistant Manager will serve as a second in command for the store. Effective Assistant Managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the store’s purpose and goals and have the skills to help associates achieve those goals. Effectiveness will be measured utilizing a variety of metrics: UPT (Units Per transaction), ATV (Average transaction), Scan Rate (Ace Rewards Usage Percentage), Gross Margin Dollars as well as Percentage. Meeting and/or exceeding budgeted goals for these metrics will be expected in all of these categories.
Major Responsibilities
The major responsibilities for this position include:
Training Coordinator
Promotional Merchandising
Marketing
Directly monitor the Ace Rewards Program ensuring that the store achieves a year to date average of a minimum of 60% usage
Manage freight flow and ensure that the store is in stock for the needs of our customers.
This position will be the primary contact in store for any communication regarding Accounts Receivable and Marketing.
Minimum Requirements
The minimum requirements for this position include:
Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn
Experience: Minimum of 1-3 years retail management experience
Skills/Knowledge: Strong leadership and analytical skills
Excellent customer service skills
Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Strong problem-solving and organizational skills
Ability to lead and develop others
Ability to handle multiple projects and task with a high attention to detail
Knowledge of retail computer systems, MS Word and Excel a plus.
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements
The minimum physical requirements for this position include:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Assist customers with heavier items – Must be able to lift and carry up to 60lbs as a part of regular duties. Must be able occasionally, with assistance, lift up to 80lbs. Rommel’s Ace does provide dollies, pallet jacks, merchandise carts and forklifts to be used as necessary in the completion of these duties
Job responsibilities may change based on the needs of the business.
Miscellaneous
Other tasks as assigned.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Shift:
Weekly day range:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$58k-79k (estimate)
04/24/2024
05/06/2024
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Quotes from people on Assistant Manager job description and responsibilities
Assistant managers provide direct assistance and reporting to managers.
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The assistant manager schedules repairs when tenants report problems with appliances and other equipment.
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Career tips from people on Assistant Manager jobs
Don’t be afraid to close the deal.
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