- General Manager - Creams Cafe

** General Manager - Creams Cafe**

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Description

Creams Caf is an Italian Gelato Dessert parlour serving Waffles, Crepes, Milkshakes, coffee, cakes and amazing Gelato Ice Cream.

As the UKs leading dessert parlour, we are looking to recruit a highly motivated person and experienced General Manager to take ownership and drive Creams London Bridge forward.

Our branch is unique within the Creams family as it is located next to The London Bridge Experience as well as exclusively supplying desserts to a unique 200 capacity entertainment venue onsite giving a great opportunity for growth and sales development.

Great people skills and communication skills are key to this role, the person we are looking for will need to have energy, can think on their feet and bring fun to the workplace as well as provide excellent customer service in a fast-moving environment.

As an ambitious General Manager, you will have a keen eye for detail, have strong financial acumen as well as sales building skills and can demonstrate these through your recent role successes. Ideally an established General or Assistant Manager in a large busy operation. We are looking for a manager who is passionate about delivering great customer service and exceeding expectations.

If you have the passion to be guest-obsessed, are driven to deliver exceptional standards and relish the challenge of taking on this store which has the potential to go from being great to outstanding, then please get in touch.

The role opportunity!

Youll be responsible for managing and training your team to consistently deliver attentive customer service, whilst meeting your businesses targets. Your attention to detail means that youre on top of every element of running your business from the front of house and kitchen, through to staffing, stock control, Health & Food safety, entertainment, local marketing, financial controls and much more

Key Responsibilities: As the General Manager, your key responsibilities will include:

Recruiting, training and developing your team to achieve their personal best.

Leading positively by example.

Setting targets with clear standards and time scales.

Actively marketing and promoting your business.

Developing your business by continually seeking opportunities to increase sales and improve service anticipating changes and planning accordingly.

Assisting in controlling the financial performance of the business, seeking to exceed agreed sales and profit targets and achieving agreed margins.

Key Attributes: As the General Manager, you must be:

A Hands-on experienced operator within a hospitality/restaurant background

An ambitious individual, driven by 100% customer satisfaction

The leading team player with the desire to develop yourself and those around you

Possess a desire to excel in everything you do.

Enjoy the buzz of a fast-paced environment

Financially savvy, able to discuss P&L details and achievements in sales growth and incentive delivery

What we offer:

Due to the nature of the business, our peak times tend to be towards the end of the week and the weekend. Therefore, flexibility in work patterns would be expected. The right candidate can expect at least the following:

Fun, vibrant working environment

Variety in the daily routine

Competitive salary

Achievable bonus structure

Does this sound.

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