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Facility Customer Service Coordinator
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$34k-43k (estimate)
Full Time Just Posted
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The Sherwin-Williams Company is Hiring a Facility Customer Service Coordinator Near Columbus, OH

The Facility Coordinator works closely with customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.This position contributes to the growth of our business through supporting current and potential customers, handling inquiries and determining their product needs.
The individual selected for this role will be expected to work at Facility #1403, located at: 1570 Old Leonard Ave., Columbus, OH 43219
  • Address customer inquiries via telephone and email by providing accurate information regarding products and product applications
  • Ensure high levels of customers satisfaction through excellent service
  • Build positive relationships with customers
  • Intake, process, and verify customer orders to ensure they are completed and documented accurately
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Act as liaison between customer, sales representatives, and store staff
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Follow quality service standards and comply with procedures, rules and regulations
  • Assist with moving and loading product
  • Operate batch tinting equipment, as needed
Minimum Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion
  • Must have at least one (1) year of work experience in customer service, retail, or sales
Preferred Qualifications
  • Have an associate degree or higher in Business, Sales, or Marketing
  • Have at least one (1) year of experience working as a Facility Coordinator
  • Have at least three (3) years of work experience in customer service, retail, or sales
  • Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)
  • Have previous work experience selling paint and paint related products
  • Have prior work experience operating tinting or color matching equipment

Job Summary

JOB TYPE

Full Time

SALARY

$34k-43k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

05/19/2024

WEBSITE

sherwin-williams.com

HEADQUARTERS

SOUTH PORTLAND, ME

SIZE

>50,000

FOUNDED

1866

CEO

BRIAN DYER

REVENUE

$10B - $50B

INDUSTRY

Retail

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About The Sherwin-Williams Company

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 4,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to ... success. Our 60,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Let Your Colors Show. Equal Opportunity Employer of all protected statuses, including disability and veteran. More
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The Sherwin-Williams Company
Full Time
$43k-58k (estimate)
Just Posted