Rolling Plains Management Corporation/SHARP Lines Transportation is seeking a full time Dispatcher/Scheduler for its Central Office location in Crowell, Texas. The position is an hourly position reporting to the Dispatch Manager and the Transportation Director. The full-time position has a schedule of a 40-hour work week including shifts from 6am to 5:30pm with one position having a later shift of 9am to 6pm. Some variation of work hours may be required to cover transportation operation schedules and to meet business needs, including some Saturdays. Additionally, the work schedule may include working some off hours due to inclement weather/irregular holiday schedules and on-call hours.

SHARP Lines Transportation is committed to providing safe, reliable, and efficient transportation to those who are transportation challenged. The Dispatcher helps to ensure the safe and efficient operation of all SHARP Lines services. Primary responsibility is coordinating rural public transportation activities within the 9-county region per FTA, DOT, and other funding source guidelines. The dispatcher assists in the efficient and timely planning, scheduling, coordinating, and monitoring of all vehicle movements in accordance with contractual obligations and company policies and procedures. This position must communicate clearly, professionally, and in a timely manner with company employees. The dispatcher must represent the company to its customers and the public in a professional and courteous manner.

Rolling Plains Management Corporation offers its full-time employees a comprehensive benefit plan which includes medical (including telemedicine/tele- counseling benefits), dental, vision and a $25,000 life insurance policy at no cost to the employee. Additional voluntary benefits are offered as well to include critical illness, accident, supplemental life insurance and long-term disability. The company offers a 401K retirement plan with up to a 5% match with immediate vesting upon eligibility. RPMC full-time employees also accrue vacation and sick leave plus 14 paid holidays and a floating holiday.

• GED/High School Diploma.
• Bilingual highly preferred.
• Ability to balance a variety of duties, prioritize, and meet deadlines required.
• Excellent communication and organizational skill required. Ability to communicate effectively with clients, other team members, and management.
• Possess demonstrated ability of personal computer operations within a Windows Microsoft environment, including Word, Excel, and Outlook.
• Ability to understand and carry out instruction and procedures with minimal supervision.
• Ability to work independently and cooperatively.
• Available for a light amount of night and weekend work.
• Must be willing to take and pass a drug/alcohol test and comply with the “Drug Free”: Agency Policy
• Must be able to pass regular criminal history checks.
• Must be a minimum of 21 years of age to operate a company vehicle. One year may be waived provided that the individual has a satisfactory motor vehicle report (MVR).
• Must possess ability to provide reliable self-transportation capable of regional travel.

PHYSICAL DEMANDS

• Ability to maintain physical condition and stamina appropriate to the performance of assigned duties and responsibilities which may include sitting, standing, walking, or riding in vehicle for extended periods of time, or other duties assigned.
• The usual requirements in an office/classroom/etc. environment may require lifting boxes of supplies, equipment, and occasional adjustments of office furniture.
• Occasional pushing, pulling, lifting and/or moving up to 25 pounds.
• Employee regularly required to bend and stoop in the process of locating files.
• The physical requirements in an office environment may require lifting boxes of supplies or files, equipment, and occasional adjustment of office furniture.

WORK ENVIRONMENT

• Ability to drive, occasionally long distances.
• Noise level could be moderate to loud in work environment.
• Ability to work in stressful environment and deal effectively with stress.
• Ability to perform duties and adapt to flexible work schedules as established by management.

TRAVEL REQUIREMENTS

• Light travel – occasional ability to travel for activities such as meetings, classes, and workshops in and out of the service area.
• Must be able to travel by air as needed to attend training, conferences, and related activities.