Summary

Provides hospitality in food and beverage outlets by performing the following functions:

Essential Duties and Responsibilities include the following:

• Provides constant, attentive and friendly hospitality to guests.
• Serve and refill complimentary beverages to guests.
• Clear away dirty dishes and glassware from occupied/or unoccupied tables in a timely manner.
• Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level.
• Maintain a clean and stocked beverage station (steakhouse, buffet, bar, and casino floor) according to the appropriate areas Busser duties.
• Able to maintain a positive and professional team atmosphere with fellow staff.
• Relay any complaints, problems or positive remarks to Food and Beverage Shift Manager or Shift Supervisor.
• Maintains assigned workstation and section.
• Attend and pass a written test from the TipS program.
• Follow established departmental policies and procedures.
• Cleans and neatly stocks beverage stations with respective condiments and beverages.
• Maintain daily record keeping of tips.
• Attend all training meetings.
• Follow established company and departmental standards for personal appearance and behavior.
• Assist in other projects, as directed.
• Other duties as assigned.

Requirements

• Minimum 18 years of age
• Hepatitis A or B shot
• Slip resistant shoes

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High School Diploma or General Education Degree (GED) is preferred and/or one to three months related experience and/or training. Hospitality min-set is required.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Gaming license issued by the Paskenta Gaming Commission. TipS certification as trained at Rolling Hills Casino. Food handlers permit from a relevant government agency. Must obtain Title 31 certification as trained by Rolling Hills Casino.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must continually lift, push, or pull up to 50 pounds. Specific vision abilities required by this job include close vision, distance Vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat and is regularly exposed to tobacco smoke. The noise level in the work environment is usually moderate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Duties, responsibilities and requirements pertaining to this job are subject to change, as needed