Description

Job Description:

The Assistant Community Director is responsible for overseeing the leasing, marketing, and resident relations for the community. As an Assistant Community Director, you will assist the Community Director by managing the financial aspects of the community including any combination of routine calculating, posting, and ensuring vendor and resident payments are paid in a timely manner.

Essential Job Functions and Responsibilities:

• Responsible for all aspects of apartment leasing including showing apartments, taking applications, qualifying residents, completing credit checks, verifying employment/landlord reference, preparing leases and deposits.
• Exemplifies outstanding customer service while maintaining and enhancing relations with prospects, residents, vendors, and coworkers.
• Assist in lease renewal process. Distribute and follow-up on renewal notices to current residents in a consistent manner.
• Maintain marketing and advertising sources, drive online and local presence. Propose marketing strategies and social events for current and future residents
• Makes sure rents and all other applicable fees are collected by ensuring collection and demand notices are delivered in a timely manner as required by local laws.
• Ensure all maintenance repairs are handled satisfactorily by providing communication between the leasing office and maintenance team.
• Act in accordance with company procedures and ensuring compliance with Fair Housing requirements.
• Always represents the company in a professional manner.
• Performs all other tasks assigned by the Community Director

Required Skills & Experience:

• Bachelor’s Degree preferred
• 2 years experience in multi-family residential property management
• Previous supervisory skills preferred
• Strong organization, written & verbal communication, and time-management abilities
• Experience using MS Excel and Outlook
• Experience using Yardi Voyager and/or Rent Café CRM preferred
• 3 years experience with financial and/or budget management
• Knowledge and expertise of the Fair Housing laws and guidelines. Experience applying local state laws to Fair Housing as needed

About ROCO:

ROCO Management is searching for energetic individuals to join #TeamROCO! Founded in 2012, ROCO Management is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hill, MI! Already owning over 6,000 apartments across 5 states, ROCO Management plans to grow within the booming industry!

ROCO is Proud to Provide our Team Members with:

• Extensive benefits package including Medical, Dental & Vision plans
• 401K with employer matching contributions!
• ROCO University delivers virtual, live, and instructor-led training courses relevant to the Property Management industry!
• Generous paid time off, including competitive vacation, sick and personal time off, as well as 9 paid holidays!
• Aggressive commission and bonus plans*
• Employee referral program with uncapped earning potential
• Paid parental leave, tuition reimbursement, charitable donation program, employee recognition programs, and SO MUCH MORE!!

Qualifications