Barista/Cafe Attendant

Role and Responsibilities

The barista/cafe attendant is responsible for serving all products with friendly, individualized attention towards each customer. Educated customers on premium drink offerings. Fulfills any other duties assigned by the store manager, assistant manager or shift supervisor in a professional manner.

• Maintains highest quality, consistent product standards
• Follow all company drink recipes and procedures
• Develop an understanding of coffee and tea and the various different flavors and blends.
• Proficiently prepares all blended, hot and cold drinks provided by the cafe
• Greet customers with fast and friendly service
• Verbally receives and calls back customer orders in a friendly manner
• Report customer complaints to manager on duty
• Sells and serves baked goods and miscellaneous food items to customers
• Maintain a clean working environment
• Inform manager of low stock levels
• Personable and able to deal with customer queries and requests
• Refill and stock food, paper products, utensils, etc. for shift and following shift

Qualifications and Education Requirements

Regularly required to handle food and hot beverages

Regularly required to stand, walk, talk and hear

Basic PC knowledge and familiarity with electronic equipment

Strong communication and time management skills

Customer satisfaction oriented

Attention to detail

Be able to reach and bend frequently lift up to 30 lbs

High School Degree or equivalent

Ability to work flexible schedules

Must have clean driving record and reliable transportation

Barista experience not a requirement but a plus

Compensation and Benefits

Competitive compensation package.

Additional Notes

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.