Job Description: Sales Associate/Repair Technician Position Summary: This sales associate/repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency. Essential Duties: Ability to combine amazing customer service with strong sales and equipment repair skillsAbility to diagnose equipment and determine parts required for repair Accurately and efficiently complete the repairAbility to repair/maintain rental equipment accurately and efficientlyPerform blade sharpeningPerform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;Work with management team to achieve established sales and productivity goals;Assisting in maintaining the good working condition of store equipment;Work with management to develop and execute ideas and activities to increase store traffic;Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards Greet customers as they enter the store Answer phone calls Maintain awareness of all promotions and advertisements Accurately and efficiently ring on registers and maintain all cash at registers Maintain orderly appearance of register area and supplies stocked Solicit customers to open an Ace Rewards card Issuing receipts, refunds, credits or change due to customers Attend mandatory monthly store meetings Other responsibilities as assigned by store management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education/Experience: No experience or formal education required. Experience in a retail environment and repairs a plus. Language Ability: Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Math Ability: Should be able to calculate figures and amounts and apply basic concepts of math. Reasoning Ability: Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must have ability to process information and/or merchandise though a register system. Must have knowledge of retail computer systems, electronic cash registers and Microsoft Word. Knowledge of Microsoft Excel and Epicor Eagle a plus. Certificates and Licenses: None required. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The noise level in the work environment is usually moderate. Flexible hours of availability are required due to the demands of the retail environment. Physical Demands: The minimum physical requirements for this position include:Lifting at least 7 to 15 lbs on a routine basis; lifting 20 lbs or more in many instances;Bending, climbing, stooping and twisting are routine; the position requires the ability to retrieve, stock, and move product as well as machinery;Manual dexterity; working with tools and parts, assembly of equipment;The ability to see and read product labels and work order instructions, dispense repair knowledge, and communicate with our customer base;Ability to stand and walk consistently for up to 4 hours or more at a time;Ability to physically handle all equipment;Handle and move equipment into, out of and throughout repair area, which entails lifting and pushing.