Job Details

ENT is a high performing, moderate patient volume clinic managing care for thousands of patients throughout the greater Spokane area, north Idaho, and eastern Washington. Our clinic is patient focused and very collaborative, where a great degree of collaboration exists between clinical support staff, front office staff, leadership, and providers. The providers and staff are innovative and creative, frequently piloting new technology and process for MultiCare Rockwood Clinic. Join our team to work with exceptional colleagues providing critical and meaningful care to patients we see regularly and with whom we establish great relationships!

Position Summary:
The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.

Minimum Requirements:
One year of experience in the medical field
Two years preferred

Education/Licenses/Certifications:
High school graduate or equivalent
Associates Degree preferred