Who We Are:

Drawing from an authentic heritage and a retailer’s perspective, RockStep has the expertise and desire to create modern, community centric destinations for the next generation. Since 1997, RockStep Capital has built or acquired over 9 million square feet of shopping centers in 11 states. RockStep Capital specifically targets markets with dynamic demand drivers and growing demographics. 

To learn more, visit the website: https://rockstep.com/ 

Position Description:

The Maintenance Technician maintains all mechanical, electrical, and plumbing equipment to achieve high-quality performance and economical, safe operation. Responsible for the daily routine operations of the building, grounds and equipment. 

Essential Functions

Facility Operations (70% of time spent)

• Troubleshoot and repair all center/building and equipment problems. 

• Evaluate all major systems to ensure continuous maximum efficiency (including HVAC, central plant, lighting controls, plumbing, etc.). 

• Run routine preventative maintenance testing on systems enabled for fire, water features, vertical transportation, threats, and power failure.

• Perform assigned tasks from daily task list on all equipment and systems as well as attending to general complaints dispatched by security or management staff. 

• Maintain knowledge of the lighting control system operation and conduct frequent lighting quality checks around the property. 

• Assist Specialty Leasing by moving carts, installing cart equipment and fixtures, completing tasks for temporary stores, and periodically checking carts in the common area to ensure equipment is meeting visual expectations. 

• Work with Marketing on moving and installing temporary signage, remove previous tenant branding in vacant stores, and set up installations. 

• Partner with shopping center team (Marketing, Specialty Leasing, etc.) on understanding, communicating, and implementing special events, activations, and installations. 

• Conduct emergency preparations for natural disasters including removal or securing of exterior equipment, conducting roof inspections, wrapping insulation on pipes, and draining water lines.

Construction, Inspection and Compliance (20% of time spent)

• Periodically inspect all public areas, tenant spaces and windows, and conduct building tours. 

• Ensure compliance with regulatory and safety agencies (OSHA, Red Tag, Lock-Out, SDS, etc.) 

• Conduct monthly tenant water and gas meter readings.

• Learn the locations of all electrical and mechanical rooms that service the Center and ensure these rooms are kept broom-clean and are free of fire hazards.

• Complete assigned inspections including roof inspections, equipment inspections, and hood inspections, completing and submitting inspection checklists for each. 

• Perform minor construction repairs at the Center.

Administrative (10% of time spent) 

• Coordinate with Chief Engineer, engineering team and Operations Manager on special projects as assigned, such as unplanned emergency projects. 

• Work with the neighboring property’s maintenance departments to ensure resolution of leaks in tenant spaces and other exterior property construction projects and follow protocol for reporting.

• Enter time and work completed into Engineering logbook daily. 

Competencies

• Ability to operate scissor lifts and forklifts. 

• Knowledge of air conditioning and refrigeration systems. 

• Understanding of electrical, plumbing, painting, and carpentry. 

• Basic computer skills.

• Good tenant relations skills. 

• Valid Driver’s License. 

• Handle a dynamic work environment with competing priorities. 

• Ability to work with little to no supervision. 

• Build positive working relationships with employees at all levels within the organization. 

• Exercise sound judgment when making decisions. 

• Good problem solver/creative thinker. 

• “Can-do” attitude, pro-active and resourceful. 

• Works with a sense of urgency. 

Candidate Should Possess:

• 1-2 years engineering, preventative maintenance, or related work experience preferred. 

• High School Diploma or equivalent required.

• Second Class Stationary Air Conditioning/Refrigeration license, as required per jurisdiction.

What We Offer:

We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:

Benefits Include:

• Medical, Dental, Vision (100% Employer Paid) 

• Generous Paid Time Off

• Basic Term Life / AD&D and Long-Term Disability (100% Employer Paid) 

• 401K (Company Match Available) 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.