Join our team today as the Deduction Analyst where you will drive the research and determine the validity of deductions taken by our customers. Obtain backup from the customers and determine the root cause of the deduction and move to the appropriate person for review and clear within a reasonable amount of time. Publish a monthly report of all deductions open, charged back, closed, and written off. Investigate, resolve, and report - your detective skills make all the difference!

ESSENTIAL ACCOUNTABILITIES:
* Request for support documentation from customer, carrier or online portal and route deduction to the proper individual for review/approval.
* Process deductions based on direction of approval and ensure closed in all databases.
* Assist in the reconciliation of the deduction/chargeback tracking sheet to ensure data is entered accurately.
* Update monthly deduction/chargeback tracking sheet to reflect deduction balances outstanding on daily transactions.
* Review denied chargebacks & freight claims and ask for direction on how to handle them.
* Review all customer audits within 30 days of receipt.
* Other projects as defined by Department Manager:
o Review and process return orders for accounting.
o Create Misc. Invoices/Credits for non-AR related billings.
o Review the AR Summary at month end and discuss with manager and sales manager outstanding balances. All balances older than 90 days discuss with manager on direction.
o Process chargebacks for your customers and follow up on collectability in a timely manner.
o Review vendor guides to ensure deductions are processed in the proper manner and timeframe.
o Review reports for errors and fix orders.
o Follow training procedures to clear deductions in a timely manner with workflow approval in High Radius.
* Demonstrate commitment to Rockline's RRITE Values of Renew, Respect, Integrity, Teamwork, and Excellence.
* Associates have a direct and important role in ensuring that all work is performed in a safe manner. Effectiveness in carrying out this responsibility is part of each associate's essential accountabilities.
* Contribute to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed, or requested.

QUALIFICATION REQUIREMENTS:
* High School diploma or equivalent required.
* Applicants must have at least 5 years of work experience or equivalent in an Inventory, Transportation, Logistics, or Accounting role within a manufacturing environment OR Associate Degree (or higher, preferably Business/Finance/Accounting).
* Must have knowledge of accounting elements such as debit/credits or related. Previous experience with A/R functions is highly preferred.
* Previous work experience with A/R functions, JD Edwards or High Radius is highly preferred.
* Must have the ability to communicate clearly at all levels of co-workers, suppliers, and customers through orally and in writing.
* Strong working knowledge of Microsoft Excel, Word, TEAMS, and Outlook will be necessary.
* Demonstrated ability to focus on details and problem solve independently or with a team.
* Takes direction easily and able to multi-task within a team.
* Works under the direct supervision of the deduction team and the credit manager.