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Rockland Federal Credit Union is looking for a friendly, service-focused individual to join our team in Rockland. If you enjoy working with and helping people and have banking experience, this could be the position for you!
About RFCU
At RFCU, we are committed to member service. We know that our success relies on our dedicated employees and their commitment to our members.
A day in the life as a Float Member Service Representative
As a Float Member Service Representative, you'll play a pivotal role in our branch operations. From setting up new IRA accounts to assisting loan applicants and opening various account types, your responsibilities will be varied and rewarding.
You'll also have the opportunity to float to other branches as needed, providing you with a broad perspective of our organization.
To excel in this position, you should have a high school diploma or equivalent, at least two years of experience in a banking or credit union environment, and a strong understanding of Credit Union products and services.
Effective communication skills, both with members and internal stakeholders, are essential. You should also demonstrate the ability to work independently, prioritize tasks effectively, and maintain a positive and professional demeanor at all times.
Work Schedule and Benefits
As a Member Service Representative, you will work a 40-hour, full-time schedule that includes extended hours on Thursday and Friday, and a half-day every other Saturday.
RFCU offers a full benefit package offering coverage the first day of employment, including Blue Cross Blue Shield medical benefits, dental benefits, 401k with company match and profit sharing potential, flexible health and dependent care plans and life, AD&D and LTD insurances.
We also offer a generous and flexible tuition reimbursement program. PTO is offered to assist our employees in taking care and relaxing with family and friends.
Are you ready to apply?
If this sounds like what you are looking for then the next step is to apply! You will need to upload your resume and answer a few basic questions.
Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates.
At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.
Apply today and join our team!
Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability .
Job Posted by ApplicantPro
Last updated : 2024-05-23
Full Time
Banking
$39k-47k (estimate)
05/25/2024
08/24/2024
rfcu.com
PLYMOUTH, MA
100 - 200
1922
BRENDA HOLLAND
$50M - $200M
Banking
About Rockland Federal Credit Union Rockland Federal Credit Union is a federally chartered credit union, established in 1922. Our field of membership extends through several counties, including: Barnstable, Bristol, Middlesex, Norfolk, Plymouth and Suffolk Counties. Our mission is to provide our members with quality, affordable financial services in a responsible, efficient, professional, and convenient manner. Deposits are insured through the National Credit Union Administration and the Massachusetts Share Insurance Corporation. Our full range of services include: Personal and Business deposi...t accounts, Personal loans, Commercial loans, Mortages, Home Equity, and Investment services.
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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.