Description

JOB SUMMARY:

This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager.

ESSENTIAL FUNCTIONS:

• Assist customers, greeting every customer in the area.
• Responsible for rendering prompt service to all customers.
• Operation of cash register, point of sale.
• Handling customer complaints.
• Understand basic computer program and learn systems.
• Answering telephones.
• Keep sales area stocked with merchandise including pricing, dating, and displaying.
• Responsible for appearance and cleanliness of the sales area.
• Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
• Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
• Attend store meetings, training sessions, and read trade magazines and manufacturers’ literature to gain new product knowledge.
• Assist in the coordination of deliveries.
• Ability to lift to 100lbs, also requires climbing, stooping, bending, and crawling frequently.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school graduate or equivalent.
• Must have at least two years of experience.
• Excellent communication, organizational and follow-up skills.
• Proven ability to interact well with others and offer great customer service.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Qualifications