Are you looking to put your excellent customer service skills to work in a fun, friendly environment where you're able to make a difference within our community and help save lives? Then we want to talk with you!

The Rock River Valley Blood Center is currently hiring Customer Service Specialist at our Perryville location. This position support the center's mission to provide safe, high-value blood products and services to people in need. They do this by calling donors to confirm and schedule blood collection appointments. They also register donors; confirming donor identity and accurately recording donor information on paper forms as well as in our electronic records. They answer calls and provide excellent customer service to the public as well as to other blood center employees.

To succeed in this position you need to have excellent customer service skills and be comfortable making phone calls. You need to have strong verbal and written communication skills, be detail oriented and be able to accurately enter data in to our systems. You need to have good time management skills and be able to work independently. We require a high school diploma or a GED. Clerical/administrative, customer service and outbound calling experience is highly preferred.

This position is full-time working Monday - Thursday 10:30am-6:30pm, Friday 6:30am-1:30pm and one Saturday a month 6:30am-1:30pm. The hourly rate begins at $15.00/hr. Bilingual is a plus and includes a pay increase after completion of training.

Benefits & Perks:

• Health, Vision & Dental Insurance
• PTO
• Paid Holidays
• 401k with company match
• Employee Assistance Program
• FSA
• Disability and Life Insurance
• Employee referral bonuses
• Tuition Reimbursement
• Health Club/Weight Watchers Reimbursement Program

To be considered as an applicant, please apply with us today!

EOE, M/F/D/V