Front Office Team Lead

Checking in, Checking out Patients

Answering phones, Scheduling Appointments

Gather insurance information; confirm active/copay

Faxes, Direct Mail in EMA, Incoming Referrals

Insurance Discrepencies

Medical Records

Help with Patient Portal Access

Active Daily Management of Front Office Staff

Active Daily Management of Practice Communicator

Manage Front Office Staff schedules

Review and Approve Front Office Staff hours daily and end of week in Gusto in Time Tracking

Manage Office Supply Inventory

Manage Office Cleaning Vendor & Waste Disposal

Manage Shredder Emptying & Maintenance

Manage Obituary Medical Records Removal

Manage Cash Drawer & Weekly Deposit Report

Manage Collections and Billing tasks

Manage & Draft all Front Office Policies & Procedures

Manage Drug Rep Meals Schedule

Manage & Hold Accountable KENNEKT Cases & ModMed Messages for Front Office Staff

Hire/Fire/Write-Up/Train Front Office Staff

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Computer skills: 5 years (Required)
• Medical terminology: 1 year (Required)
• Dermatology Office: 1 year (Preferred)
• Insurance verification: 2 years (Required)

Work Location: In person