HOW WE CARE FOR YOU:

At DRUGSCAN, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while improving patients lives.

• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Same Day Pay through Daily Pay
• Employee Referral Program
• Paid Time Off & Holidays

SUMMARY

As a Field Specimen Processor you will ensure safe collection and shipment of patient specimens in an accurate, efficient, and timely manner. You will serve as a liaison between patients, clients, and internal DRUGSCAN employees.

STATUS: Full-time

LOCATION: Moline, IL

DEPARTMENT: Field Services

SCHEDULE: Monday- Friday; 8:00AM-5:00PM

ATTRIBUTES

• 1 year of customer service experience preferred
• Excellent written and verbal communication skills
• Excellent customer service skills
• Good organizational skills and detail oriented
• Exceptional time management skills

RESPONSIBILITIES

• Patient Care. Greet and identify patients according to SOP.
• Sample Collection & Shipment. Review test requisition for proper test collection. Assemble equipment necessary to collect specimen. Collect specimens for drug testing according to SOP. Match requisition to collection of tubes for completion. Prepare and package specimens for shipping to testing location according to SOP.
• Documentation & Customer Service. Obtain billing and testing information according to SOP. Perform customer service duties to include phone inquiries and patient encounters. Perform daily, weekly, monthly maintenance and quality control of test kits and urinalysis equipment.

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.