Who We Are:

Ride Health partners with healthcare organizations and transportation providers to strengthen enterprise transportation programs and drive intelligent transitions of care. We blend technology and data with a human approach to break down access barriers and solve some of the biggest transportation challenges that care coordinators, providers, and payers face. Our platform maps out each patient’s unique needs and preferences for the best ride experience across clinical and social needs, ensuring greater access, improved efficiencies, lower costs, and better outcomes.

Who We’re Hiring:

As the Transportation Aide, you will be a core member of the Ride Health Fleet Management team. Your primary responsibilities will be assisting the driver, escort participants from home or a facility, to and from a vehicle, and attend to participant needs while onboard the vehicle. Success in this position will require exceptional communication skills, attention to details, as well as creative problem solving.

Responsibilities:

• Assisting the driver with managing a tablet device, providing direction, maintaining vehicle cleanliness, and any other transportation/participant needs the driver may request.
• Identify participant needs by reading notes on each reservation, understanding participant and assistance needed, evaluating the surroundings and providing physical support as needed.
• Escort participants from the interior of their residence or facility, to and from the vehicle, including providing physical assistance, as needed.
• Donning and doffing shoes, hats, and coats to assist participants in leaving their homes or facilities.
• Gathering medicine, oxygen, and paperwork, as needed.
• Observe all state and federal mandatory safety regulations and Ride Health specific policies.
• React professionally at all times, especially in emergency situations.
• Attend and participate in all department meetings and training.
• Maintain punctual and regular attendance.
• Maintain HIPAA compliance and confidentiality of information regarding all passengers.
• Perform responsibilities in an ethical and professional manner.
• Perform other duties as assigned. Duties may include assisting with office work, scheduling or dispatch assistance.