Associate Director, Student Conduct and Conflict Resolution
7063BR
Student Affairs
Center for Student Conduct and Conflict Resolution
Detailed Job Description
Reporting to the Director of the Center for Student Conduct and Conflict Resolution, the Associate Director supports the mission of the department and is responsible for assisting in administering the student conduct process in a manner that ensures student development, consistent and fair application of University policy, and respectful treatment of all participants.
The ideal candidate will be a skilled communicator, familiar with a student conduct process centered on educational outcomes, as well as the issues, trends, and concerns for students and institutions of higher education. The Associate Director must be an independent worker and a self-starter. The successful candidate will be a committed and experienced professional with a collaborative disposition, ability to think critically and creatively, excellent interpersonal and problem-solving skills, a service orientation, and a participatory leadership style.
Conduct

• Adjudicate student misconduct through the RIT Conduct process and management of the Center for Student Conduct and Conflict Resolution:
  • Assess and respond to incoming reports by analyzing and prioritizing cases, issuing interim and remedial actions.
  • Serve as a hearing officer for high-level cases, including Title IX cases, and those resulting in suspension or expulsion.
  • Title IX Cases (D19.0 & C27.0) complete 8 plus hours of annual training; review the formal complaint; evaluate the investigative report; supervise the conduct of involved parties and their advisors during the live hearing; determine the relevance of questions asked during cross-examination; and explain any decision to exclude a question as irrelevant during cross-examination; draft and issue a written determination regarding responsibility to each party simultaneously.
  • Determine appropriate responses to misconduct and follow up with students.
  • Use an electronic database system (Maxient) to monitor, manage, and maintain information related to all student cases.
• Support supervision over the conduct responsibilities of professional hearing officers. Conduct annual observations and provide written feedback to their supervisor for all Residence Life hearing officers.
• Responsible for outreach and education regarding all Digital Millennium Copyright Act (DMCA) violations.

Maxient Software System - Management

• Provide oversight of Maxient software system to ensure all conduct records are maintained.
• As a Level 4 or 5 administrator in the Center for Student Conduct will work in collaboration for requests for access to Maxient as well as completing Maxient audits after each semester.
• Emergent Issues as a Maxient SuperUser you may be asked to develop reporting forms tailored by purpose and routed based on report content for emergent issues on campus (i.e. pandemic, bias related, accountability); deliver analytics and manage dashboards; connect with Maxient software administrators to problem solve issues such as report building; facilitate the annual audit and level 5 Manager Group; assist with proactive upgrades and communicate with users for integration into RIT processes.

Campus Partners/Education/Outreach/Review:

• Primary coordinator of the Admissions Provisional process, including liaising between the various Admissions offices and Public Safety, and decisions on clearing applicants. Also completing background checks and letters for requests internally and externally.
• Manage division responsibilities for Campus Security Authorities. Identify staff and ensure training.
• Design and market a Maxient driven academic dishonesty mechanism for the academic colleges
• Conduct outreach programs and presentations to the campus community on topics related to the conduct process, positive conflict resolution, and group dynamics.
• Deliver training, presentations, and information-sharing with students, paraprofessionals and other members of the Student Affairs and University community regarding Title IX cases, student behavior trends, conduct trends, FERPA issues, and other legal precedents, as assigned
• Manage the annual process to review and update

Supervision

• Shared supervision of Residence Life staff with shared responsibilities of 10 hours per week in the Center for Student Conduct & Conflict Resolution

Support for the Center

• Serve as the Assessment Coordinator, including planning and implementing assessment efforts that inform data-driven decision-making for the programs, services, and conditions offered through the Center.
• Produce reports and proposals, including but not limited to, progress reports, and annual statistical reports.
• Attend Student Behavioral Consultation Team as back up to the director and respond to student behavioral issues, as assigned.
• Represent the Center on university committees and at campus functions.
• Establish and maintain effective working relationships with campus partners.
• Participates in professional development to further education and skill level.
• Participate in ongoing professional development, provide professional competency development for supervisees, and serve as a content expert and facilitator for training related to department work.

Department/College Description
In order to promote community standards, the Center for Student Conduct and Conflict Resolution designs and delivers a fair and educationally-based behavioral conduct process as well as policy education and training to the RIT community. Learn more.
Minimum Qualifications
Education/Experience:

• Masters degree in a related field
• Minimum of 5 years of full-time professional experience with evidence of increasing levels of responsibilities for managing and administering the student conduct process.

Skills:

• Established record of accomplishment in the student conduct process, support services, and supervision of professional staff.
• Experience and evidence in employing a data-driven approach to generating measurable (quantitative and qualitative) outcomes and guiding others in the process.
• Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals
• Computer competence using software and enterprise systems appropriate for the complexities of the role and its functions
• Effective verbal, written, and digital communication skills, including the ability to facilitate open discussions and ability write clear and concise reports.
• Possess a deep understanding of a diverse student body and a demonstrated commitment to diversity and cross-cultural issues.
• Recognized as an effective advocate who exhibits high ethical standards of conduct and confidentiality in dealing with various internal and external constituencies.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Competent in American Sign Language or willing to develop such competence.

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 118A
How to Apply
The direct link to this posting can be found here: https://sjobs.brassring.com/
Additional Details
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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