1 HUD (Department of Housing and Urban Development) Resident Service Coordina Job in Erie, PA
SORT BY
R
HUD (Department of Housing and Urban Development) Resident Service Coordina
$34k-49k (estimate)
Full Time
6 Months Ago
Rochester Cornerstone Group is Hiring a HUD (Department of Housing and Urban Development) Resident Service Coordina Near Erie, PA
Job Title: HUD (Department of Housing and Urban Development) Resident Service Coordinator
Reports To: Community Manager
Earnings Status: Non-Exempt $20-$22/hr
Summary:
The Service Coordinator is responsible for assessing resident needs and connecting residents to appropriate services for the purpose of enhancing the lives of those living in the community. The Coordinator, as a part of the property management team at a given site, will promote the company culture, mission and values, while following up to ensure that the services rendered are meeting the needs of individuals.
Essential Functions: Assists the community and its residents with the following (including but not limited to):
- Works with new and existing residents to explain the service coordinator program.
- Identifies, assesses, selects, develops, and maintains referral relationships with local agencies.
- Refers and links residents to service providers in the general community: case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventative health screening/wellness and legal advocacy.
- Refers concerns about lease violations to the Community Manager and works as part of the management team when a resident is identified as being in jeopardy of eviction.
- Develops case plans in coordination with assessment services in the community.
- Monitors ongoing provisions of services from community.
- Facilitates resident meetings, community-organizing and social activities.
- Support residents to enhance the quality of their lives.
- Works with management in mediating conflicts between residents.
- Establishes resident communications through meeting minutes, newsletter, flyer, bulletin board, etc.
- Sets up volunteer support program with services organizations in the community.
Other Functions:
- Performs related duties consistent with the scope and intent of the position.
Mental and Physical Demands:
- Required to contribute to harmonious and professional workplace environment, in which all individuals are treated with respect, supporting and upholding our zero-tolerance policy for harassment, discrimination, retaliation, or other prohibited conduct.
- Must be committed to acting with the highest level of ethical decision making in all situations.
- Must have excellent communication, interpersonal, customer service, organizational, time management, and verbal and written skills.
- Must be able to communicate professionally with residents, emergency providers and outside contractors.
- Must have computer proficiency in Microsoft Office and ability to navigate the Internet.
- Must be able to walk, move and transport up to 25 lb. loads, bend, stoop, climb stairs.
- Is detail oriented and capable of carrying out a given task with all details necessary to get the task done well.
Supervisory Responsibilities:
- This position does not have any supervisory responsibilities.
Core Competencies/Qualifications:
- Bachelor’s degree or higher in Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position.
- Experience with AASC Online Software for the American Association of Service Coordinators preferred.
- Experience working in a HUD housing environment preferred.
- Basic experience with Microsoft Office Suite.
Why join our team?
We are a regional leader in affordable housing and real estate development, consulting, brokerage services, and property management. We have been recognized as a winner of RBJ’s Excellence in Construction and Real Estate, as well as being recognized as a multiple winner of the Top Workplaces in Rochester.
RCG/CPM is committed to ongoing principles of creating diverse, equitable and inclusive strategies when selecting our employees, collaborating with partners and engaging with tenants at the properties we manage.
RCG/CPM is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. RCG/CPM encourages employees and supervisors to discuss job performance on a frequent and ongoing basis.
Our Mission: We are committed to developing, preserving and managing affordable housing that enhances the lives of our residents.
Our Values: We foster an innovative and inclusive environment where integrity is the Cornerstone.
Our People and Culture: RCG/CPM is committed to providing superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company.
It is the policy of RCG/CPM to maintain a harmonious and professional workplace environment that promotes efficiency, positive employee morale and promotes a professional image. RCG/CPM is committed to a work environment in which all individuals are treated with respect.
RCG/CPM is an Equal Opportunity Employer. Employment opportunities at RCG/CPM are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
*Job descriptions are not an exhaustive list of duties; other tasks consistent with the scope and intent of the position may also be required.
Job Summary
JOB TYPE
Full Time
SALARY
$34k-49k (estimate)
POST DATE
10/11/2023
EXPIRATION DATE
05/08/2024
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article