• Welcome new Residents & their families to ensure a smooth, hassle-free move.
• Ensure rooms are clean & ready before welcoming new Residents.
• Introduce new Residents & their families to live in our “Home” and show them around the Facility.
• Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.
• Follow up with new residents within three days of arrival.
• Make at least three rounds per day on every floor to discuss Residents’ needs and concerns.
• Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps are taken.
• Submits daily logs to the Facility Administrator.
• Assists Residents with the discharge process & follows up the next day.
• Help where help is needed, be a team player, and assist in any problem area.

• Demonstrate passion & enthusiasm to work with elderly Residents
• Minimum high school diploma or equivalent
• Experience in LTC Community Relations policies a plus
• Excellent interpersonal & communication skills
• Ability to multi-task as well as stay on task & concentrate with constant interruptions
• Must be a Self-Motivator

About us: