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Description
The Office of Student Financial Services is seeking a full-time (40 hours/week), Student Financial Services Counselor to be responsible for supporting a variety of populations and serves as the first point of contact for student inquiries in the Office of Student Financial Services.
Counseling (70%)
General Responsibilities (30%)
The approved salary for this position is $16.25 - $16.25/hour.
Requirements
Excellent listening and counseling skills, including the ability to discern information, handle sensitive situations with confidence and formulate the best plan/resource to assist students. Self-directed with good organizational skills. Strong communication skills, including the ability to communicate with credibility and confidence to various constituencies and across different departments, as well as government and other agencies. Excellent customer service skills, including the ability to handle sensitive situations with confidence and display unconditional positive regard. Strong ability to identify, analyze, and solve problems and develop cohesive and practical solutions that fit the department policies, practices, and methods. Commitment to detail and quality work that is reliable and consistent. Ability to organize work in a systematic way and manage time effectively. Excellent math and calculations with speed and accuracy. Proficiency in Google and Microsoft suite software. Value teamwork and work well with others. A successful candidate will be able to demonstrate cultural competence and must value the principles of diversity and equity.
Full Time
$60k-88k (estimate)
11/11/2023
05/22/2024