Maintenance, Utility and Wash

Department: Operations

Reports to: Wash Crew Supervisor

Status: Non-Exempt

1. Job Purpose/Objective:

This position is responsible for the cleanliness and maintenance of all company transportation vehicles. The maintenance and utility wash position ensures that all company transportation vehicles are properly cleaned/polished, using the correct procedures and products. The incumbent is also responsible to deliver a high level of personalized service to all clients, passengers, vendors, etc.

2. Essential Job Functions:

Incumbent may perform any or all of the following:

• Interior vehicle maintenance:
  • Responsible for the thorough cleaning and maintenance of the Company vehicles’ interior, to include: ceiling, windows, seats, floors, walkways, handrails, driver’s area, steps, etc.
  • On occasion they shall be responsible for the Vacuuming the interior of the vehicles.
  • Know safety features of each vehicle and ensure that they are in working order.

• Exterior vehicle maintenance:
  • Responsible for the thorough cleaning and maintenance of Company vehicles’ exterior, to include: windows, mirrors, tires, hubs, side panels, storage compartments, etc.
  • Know safety features of each vehicles and ensure that they are in working order

• Customer Service:
  • Responds to employee and management questions and concerns as received and provides appropriate solutions. Concerns shall be communicated to the Wash Crew Supervisor, as necessary.
  • Demonstrates efficient and polite interpersonal skills, following appropriate procedures of services.
  • Demonstrates knowledge and understanding of the Company’s products, mission, core values and standards of excellent service to include always maintain a pleasant and professional image.

• Other:
  • Participate in all training sessions and staff meetings as assigned.
  • Assists Mechanic during times when only one Mechanic is on duty (heavy lifting, operating of controls for diagnostic purposes)
  • Accompanies Mechanic on trouble call if traffic control or guide man is needed
  • Performs routine repairs and preventative maintenance
  • Perform diagnosis and corrective action of reported mechanical discrepancies – minor/major
  • Generates written work orders daily to account for task(s) accomplished work performed
  • Responsible for knowing their work schedule and reporting to work on time in proper uniform and ready to work.
  • Complete and submit daily timesheet to supervisor or designated lead on a daily basis
  • Execute various errands
  • Other related duties as assigned

3. Essential Skills (Minimum qualifications individual must possess when entering position) – i.e. skillsets, education, certifications, etc.

• Must be at least 18 year of age
• Must be able to write simple correspondence and basic reports
• Ability to perform simple math operations, such as addition, subtraction, multiplication
• Ability to read and comprehend simple instructions, short correspondence, and memos, is essential
• Must be able to work flexible days / hours, to include weekends, nights, holidays, etc.
• Must communicate well verbally and in writing. Must be able to share information and ideas with other. Good listening skills is required.
• Must be able to recognize problems and respond appropriately, following company’s policies and standard operating procedures.

4. Working Conditions/Job Environment

• Able to lift push, pull a minimum of 50 pounds.
• Must be able to stand and walk for extended periods of time
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Crawling: Moving about on hands and knees or hands and feet.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
• Pulling: Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• Must be able to work in an environment where loud noises exhaust fumes and chemicals are commonly present.
• Must convey detailed or important spoken instructions to other workers accurately
• Ability to receive detailed information through oral communication
• The worker is required to have visual acuity to perform non-repetitive activities and task such as washing, rinsing drying, etc.
• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation.
• The worker is subject to air and/or skin exposure to oils and other cutting fluids.
• Some remote work may be necessary

5. Supervision

The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

EOE/M/F/Vet/Disabilities