Make a Difference in Your Community: Program Eligibility Specialist (Bilingual Spanish Required)Are you passionate about helping others and ensuring access to vital resources? Do you thrive in a fast-paced environment and have a knack for detail? If so, we want you on our team!A local non-profit in San Luis Obispo, is seeking a Program Eligibility Specialist for a full-time, contract-to-hire opportunity. In this role, you'll play a critical role in determining eligibility for our community programs, directly impacting the lives of local residents.What you'll do:Be the first point of contact for program applicants, conducting interviews (phone and in-person) in both English and Spanish to assess eligibility.Clearly explain program requirements and guide applicants through the documentation process.Conduct initial and ongoing eligibility reviews, ensuring all paperwork is complete and accurate.Process verification requests and prepare program contracts and notices.Maintain detailed case files electronically and physically.Communicate effectively with staff, program participants, and external partners regarding eligibility changes and program updates.Attend meetings to stay informed of program guidelines and best practices.Analyze data and perform calculations related to eligibility determination.Enter accurate information into our program software.You're a great fit if you have:Fluency in both English and Spanish (written and verbal)At least one year of experience in a similar role (or relevant experience and education)Excellent organizational and time management skillsStrong attention to detail and accuracyExceptional communication and interpersonal skillsAbility to work independently and as part of a teamCommitment to providing excellent customer serviceReady to join our team and make a positive impact?Submit your resume and cover letter today! We look forward to hearing from you.This is a bilingual position requiring fluency in both English and Spanish.