JOB REQUISITION Billing Analyst (Contract Talent) LOCATION SAN RAMON JOB DESCRIPTION Robert Half is seeking a Billing Analyst – Protiviti to join the Billing team. The team is responsible for the execution of daily activities relating to Billing. This process involves entering approved and verified data, creating invoices, applying tax, consolidating invoices as well as special processing for complicated invoicing needs. A detailed understanding of the existing systems used within the Billing team is necessary in order to be successful. Specific responsibilities include: Review sales tax calculation on Creative Options program/fulfillment shipments, loan staff and Risk Technology Solutions invoices. Coordinate tax table update with IT for sales tax calculation using information provided by 3rd party software. Maintain Creative Options invoice log and tax summary. Update and maintain multiple Excel billing templates in support of process and software enhancements. Establish, maintain, and promote effective internal and external staff and customer relationships, including the other departments of the Protiviti Field Service Center, IT, Protiviti Operations, and Finance. Resolve escalated and complex billing issues within assigned level of authority. Research and consult with others, including the Accounting Operations Manager, BSA and IT, to achieve resolution. Evaluate root causes of problems. Identify process improvement opportunities and work with team and manager to implement and document them. Monitor and enforce adherence to established corporate policies and procedures relating to the department in accordance with Sarbanes-Oxley. Train Billing Specialist on billing processes, policies and systems. Verify daily billing reconciliation and sign off of billing control batches. Monitor volume of group email inbox activity. Calculate credit card fee allocation by department ID and prepare journal for GL entry. Prepare monthly departmental metrics report. Analyze client specifications to determine feasibility of systemic solutions for special invoice requirements. Develop non-standard invoice templates used by Billing Specialist. Escalate complex or exceptional invoice requests as applicable. Review special invoices prepared by Billing Specialist. Support Billing Specialist as needed in peak periods. Qualifications: BS degree with Accounting emphasis or advanced degree. 3 years’ accounting operations experience in a high volume processing environment. Previous experience in a high volume and time sensitive environment preferred. Without BS degree, 5 years’ relevant accounting operations experience in a high volume processing environment. Proficient in Microsoft applications (PowerPoint, Excel, Word, Outlook). Strong understanding of payroll systems required. Demonstrate an in-depth knowledge of ERP, company policies, procedures, organization and controls to insure the accuracy of time entry processing. Understand the policies, procedures, organization and controls and Sarbanes-Oxley requirements. Ability to build partnerships. Proven track record of meeting established deadlines. Team building skills and able to work with diverse staff. Quality oriented. Ability to understand and operate in an environment with regulatory/compliance requirements. At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at roberthalf.com/corporate-office-video. Follow us on Twitter @RH_Corp_Jobs for Robert Half Corporate Services job openings and career and workplace news! Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. JOB LOCATION CA SAN RAMON CORP ADDITIONAL LOCATION