WELL ESTABLISHED AUTO BODY SEEKING AN EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE - FULL TIME POSITION WITH BENEFITS, 401K, MEDICAL, DENTAL & LIFE INS, HOLIDAYS, VACATION & SICK TIME

Essential functions:

• GREETS CUSTOMERS PROMPTL AND COURTEOUSLY - PLEASANT ATTITUDE IS EVERYTHING!
• PREPARES ALL DOCUMENTS AND FILES FOR INCOMING WORK
• PROFESSIONALLY COMMUNICATES WITH INTERNAL AND EXTERNAL CUSTOMERS
• PROCESSES PAYMENTS AND CUSTOMER SERVICE INQUIRIES
• CHECKS IN VEHICLE AND NOTES DAMAGE WITH PHOTOS AND DOCUMENTATION
• LISTEN TO CUSTOMERS AND CLEARLY TRANSLATE REPAIR NEEDS
• NOTIFY CUSTOMERS WHEN VEHICLE IS COMPLETE AND READY FOR PICK UP/DELIVERY
• ANY OTHER TASKS ASSIGNED BY MANAGER

• Education, Experience, Skills, Training requirements:
• KNOWLEDGE OF CCC OR SUMMIT A PLUS
• PROFESSIONAL APPEARANCE & COMMUNICATION
• VALID DRIVER'S LICENSE
• PRIOR EXPERIENCE
• EXCELLENT COMPUTER SKILLS & ORGANIZATION
• REQUIRED EXPERIENCE: AUTO BODY OR AUTO MATERIAL DAMAGE CUSTOMER SERVICE REPRESENTATIVE

Job Type: Full-time

Pay: $38,880.00 - $48,880.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Bristol, PA 19007: Relocate before starting work (Required)

Work Location: In person