Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. 

Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

As the Pharmacy Licensing Manager, you will oversee the licensing of Ro’s nationwide network of pharmacies. You have a proven track record for effectiveness as an operator-leader with a deep knowledge of licensing and regulatory affairs. The Pharmacy Licensing Manager must be agile, have strong communication skills, and successfully collaborate with cross-functional stakeholders to deliver on-time licensing requirements.

What You'll Do:

• Full ownership of pharmacy licensing, including compounding licenses
• Drive licensing initiatives, including 50 states and D.C.
• Obtain and maintain current and future pharmacy licenses
• Maintain an understanding of pharmacy laws, regulations, and licensing requirements to ensure compliance
• Manage various licenses, permits, and regulatory documents which will require meticulous attention to detail to avoid errors or oversights
• Lead the pharmacy team to successfully complete regulatory inspections
• Represent Ro as the point of contact for licensing and regulatory communications, such as with the Boards of Pharmacy
• Establish and maintain relationships with key regulatory and accreditation stakeholders, functioning as one of Ro’s regulatory ambassadors
• As pharmacy regulations change over time, adapt to new requirements and stay updated on industry changes
• Collaborate with pharmacy management, legal counsel, and regulatory agencies to ensure compliance and resolve issues effectively

• Bachelor’s degree preferred
• Two years experience in pharmacy licensing
• Deep knowledge of pharmacy laws, regulations, and industry standards
• Exceptional written and verbal communication skills
• Detail oriented & highly organized
• Demonstrated ability to deliver on-time results
• Business proficiency in speaking, presenting, and writing
• Ability to use analytics and make data-based decisions

• Full medical, dental, and vision insurance OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing Learning & Growth reimbursements
• Paid parental leave Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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