Values, Behaviors & Expectations

Versatility | Accountability | Motivation | Positivity | Honesty | Loyalty | Discretion

Qualifications

Required

• Ability to meet background requirements.
• Knowledge of telecommunications industry preferred.
• Ability to read, write, speak, and understand English.
• Ability to work in a team atmosphere.
• Ability to communicate effectively.
• Ability to handle multiple projects and tasks and meet deadlines.
• Ability to maintain confidentiality.
• Ability to make decisions and work collaboratively with others to solve problems.
• Ability to prioritize and organize effectively.
• Ability to analyze and interpret data.
• Ability to effectively present information
• Ability to make decisions and solve problems while working under pressure.
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to think strategically and anticipate future trends, needs and expectations.
• Strong knowledge of MS Office software including Excel

Responsibilities/Duties

• Researching work order/job history and communicating that to our engineering personnel.
• Closing out completed tasks within the database for invoicing.
• Loading labor codes into Penguin & the Customer’s billing system.
• Tracking special projects via spreadsheets.
• Compiling and sending reports to various departments and our customer.
• Actively and consistently supporting all efforts to enhance the Customer experience and complete work

• Provide clear and concise communication to various levels of the organization.
• Consistently perform all duties and responsibilities according to production and quality standards.
• Ensure required reports are timely, accurate and complete.
• Follow the Company’s policies and procedures.
• Additional responsibilities may arise as dictated by our customer.

Reporting/Interfacing

Director of Engineering

Pay Range

Hourly wage $17.00-21.00

Annual bonus based on personal and company performance.