Duties

• Documentation: Performing updates to the Content Specification Library and Knowledge Base Articles.

• Organization: Bundling updates for system release cadences.

• Correspondence: Answering specification questions escalated by production teams.

• Delegation: Creating update assignments for the Training Team and the Process Engineering Team related to changes in Content Specifications.

• Troubleshooting: Filing bug reports for issues with Apple tools.

Requirements

• The ability to produce concise technical documentation in professional written English.

• Ability to interpret multiple. potentially overlapping. map content signals according to handling rules and priorities.

• Working knowledge of computer terms and concepts. especially as they apply ot data sources and products that describe typical map features.

• Working knowledge of mapping methods and terminology.

• Ability to follow (or question) complex procedural instructions in English that may have gaps. ambiguities. contradictions or other imperfections typical of early-stage piloting.

• Ability to produce concise documentation of issues encountered during the execution of Assignments. in a format that may be dictated to support issue tracking systems and to support the analysis of issue uniqueness.

• Ability to work full-time on location as required by Apple.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Experience:

• SQL: 1 year (Preferred)

Work Location: On the road