Job description
Our highly successful automotive dealership is looking for service advisors to join our team! In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and enjoys working with people.
CDK experience beneficial.
Toyota knowledge beneficial.
Service Advisor Duties and Responsibilities may include but not limited to:

• Greet customers upon arrival to shop
• Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
• Connect customers with appropriate automotive mechanic or technician
• Consult with mechanics regarding appropriate service options
• Develop as many solution methods as possible, attempting to keep costs low
• Explain all service options to customers including time and cost estimates
• Provide in-depth information on original equipment manufacturer (OEM) part options
• Advise customers on warranty protections and other potential cost-saving service options
• Track maintenance or repair status, fill out reports on labor and cost of all services
• Perform post-service inspection with customers and answer any questions they may have
• Ring up customers at the front desk and facilitate financial transactions
• Perform customer service duties, i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready for pick up
• Manage shop workflow and schedule for mechanics and technicians
• Salary: $65,000.00 - $100,000.00 per year
• We Offer a Full Benefits Package:
• 401(k) With a Match
• Health, Dental, Vision
• Employee Discounts
• Company Paid Life Insurance
• Paid Time Off
• Additional Ancillary Products (STD, LTD, Cancer, Vol Life, Accident, Lifelock)

Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Day range:

• Monday to Friday
• Rotating weekends

Work Location: In person

Location: 1547 South Stemmons Freeway, Lewisville, Texas 75067

Job Type: Full-time

Work Location: In person