JobDescription-Internet SalesPosition Summary
Essential Duties and Responsibilities:

• Communicates effectively with internetcustomers and prospects according to their preferred method of communication,whether by phone, email or in person.

• Assists customers in selecting a vehicle.

• Understands the psychology of internetcustomers and works with them accordingly to draw them into the store forproper vehicle demonstration and to close the transaction.

• Checks email frequently and responds toinquiries immediately. Delivers messages intended for other departmentspromptly. Notifies customers that their messages have been forwarded to theappropriate personnel for prompt attention.

• Ensures that all Internet sales inquiries arehandled in a timely manner.

• Maintains an ongoing customer database tocapture repeat business.

• Knows and understands the federal, state andlocal laws which govern retail automobile sales.

• Schedules first service appointment.

• Follows the dress code the company has put inplace. Maintains a clean and neat work area.

• Follows federal, state and local law as wellas company policy about safeguarding all information.

• Reports on time to work and follows schedulethat is given. Calls supervisor if he/she cannot be at work on time.

• Keeps current with annual HR training alongwith any other training that might be required for this position.

• Follows all company policies and procedures.Informs supervisor of any illegal activity.