We are currently seeking a Per-Diem Front Desk/ Patient Services Coordinator to join our growing team in Bellevue, CO.

This Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public.

Responsibilities include:

• Welcome and greet patients and visitors
• Answer patient phone calls
• Maintain a professional composed demeanor
• Comfort patients by anticipating patients’ anxieties; answering patients’ questions
• Schedule patient appointments
• Follow physician appointment templates
• Assess schedule conflicts and problems with recommendations for solutions
• Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
• Collect co-pays and patient payments
• Work with the nurses to coordinate total patient care
• Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received