RMA is seeking a Patient Services Coordinator (Northern NJ Float) whose primary location will be our West Orange, NJ office.

**This position requires travel between our Englewood, Morristown, Jersey City, Springfield, Basking Ridge offices.**

This is a full-time opportunity; Monday - Friday from 5:30AM - 1:30PM and/or 8:30AM to 4:30PM depending on the shift needed and working two holidays a year out of Basking Ridge.

Responsibilities include:

• Welcome and greet patients and visitors
• Maximize new patient intake opportunities
• Schedule patient appointments
• Follow physician appointment templates
• Assess schedule conflicts and provide recommended solutions
• Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
• Collect co-pays and patient payments
• Work with the nurses to coordinate total patient care
• Collaborate with the Finance Department to ensure all reimbursement/insurance information has been received
• Maintain a professional composed demeanor
• Comfort patients by anticipating patients’ anxieties; answering patients’ questions
• Maintain a safe, clean and comfortable reception environment at all times

Skills & Requirements:

• High energy, excellent interpersonal and multi-tasking skills, and demonstrated self-directed work ethic are required.
• Must be willing to travel to our South Jersey sites on limited notice
• High School Diploma (GED) required. Associate degree preferred
• Minimum 1 year experience as a medical office receptionist
• Excellent computer skills
• Excellent listening/interpersonal, and communication skills
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a high standard, stressful environment
• Must be available to work weekends and overtime as needed
• Must be available to rotate to RMANJ satellite offices as needed