Overview

RiverSpring Health Plans serves over 18,000 frail individuals and help them live in their homes and independently for as long as possible. Join our compassionate and dedicated team and make a difference in the lives of our members at RiverSpring Health Plans. The Operations Specialist acts as a liaison between the VP of Rehabilitation, members, MLTC staff and vendors. 

Responsibilities

The Operations Specialist resolves customer service issues in a timely and effective manner, and refers clinical or difficult issues to the appropriate personnel as necessary; Coordinates and performs administrative and clerical support tasks for the team; Collects and organizes data for team members, and assists in the analysis and reporting of the data requested; Communicates complaints and concerns member/family members/vendors to VP’s for follow-up.

Qualifications

High School Diploma (or General Education Degree (GED) required. Some college/ Business school preferred or equal experience. Medical billing or terminology experience strongly preferred. Ability to speak effectively before customers or employees of organization. Bilingual Russian Required. Must be able to type a minimum 45wpm

Compensation: Min. $24.0384 hourly - Max. $26.4423 hourly 

Our staff are our greatest asset and as such we offer an excellent and comprehensive benefits package which includes:

HEALTH & INSURANCE BENEFITS*

Medical and Prescription DrugCompany-Paid DentalCompany-Paid VisionCompany-Paid Life Insurance and Accidental Death & DismembermentCompany-Paid Short-Term DisabilityCompany-Paid Long-Term DisabilityHealth Care Flexible Spending AccountDependent Care Flexible Spending AccountEmployee Assistance PlanAdditional Life Insurance options for the employee and family membersAdditional Disability options403(b) Plan, with a generous employer contributionTIME OFF BENEFITS*HolidaysPersonal DaysSick DaysVacation

ADDITIONAL BENEFITS*Bereavement DaysCell Phone Discount PlanCommuter PlanJury Duty DaysMarriage DaysPet Insurance Discount PlanTuition AssistanceWellness ProgramsYears of Service Awards

*This information is subject to change and it is not meant to be a comprehensive explanation of our employee benefits. The benefits contained in this benefit summary could change at any time without notice.

EOE