Job Details
Job Location
KS Kansas Avenue RTI - KANSAS CITY, KS
Job Category
Transportation
Description
Summary
The Manager of Compliance and Risk Management will be knowledgeable in Federal DOT and FMCSA regulations and be expected to keep the organization, its trucks, and driving partners compliant in these areas at all times.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Lead a team of 3 or more individuals focused on the day to day management of driver logging activities, driver file updates, permitting of units, and other compliance needs of the driving force.
Manage internal accident reviews and apply root cause analysis principles to identify drivers needing extra training. Design and perform remedial training as needed.
Manage the review process of all driver violations with regard to CSA and Company Policies, serving as a liaison with law enforcement as needed.
Administer discipline for safety or compliance related violations as needed.
Identify training needs based on CSA scores, logging trends, common incoming calls and conduct proactive safety related training. This training can be in a classroom setting or online as needed.
Complete special projects and annual objectives as assigned Examples include end of year reporting, projects to attain yearly CSA/accident rate goals, developing training materials, etc
Supervisory Responsibilities
Supervises multiple non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data; designs work flows and procedures.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
Design - Uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; meets commitments. Customers include drivers, co-workers, and all other departmental personnel.
Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; selects and uses appropriate communication methods.
Teamwork - Exhibits objectivity and openness to others' views; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; able to read and interpret written information.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance.
Performance Coaching - Defines responsibilities and expectations; gives performance feedback; motivates for increased results; encourages training and development.
Team Leadership - Defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or equivalent required, college work or completion preferred; three to five years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of TMW Database software; Time America Payroll systems; Microsoft Excel Spreadsheet software, Microsoft PowerPoint software, and Microsoft Word software.