Job Title: Surveillance Supervisor

Rivers Casino Pittsburgh is seeking a highly motivated and dedicated individual to join our dynamic team as a Surveillance Supervisor. This role plays a crucial part in ensuring the integrity and security of our casino operations. If you are a detail-oriented, goal-driven individual with exceptional leadership skills, we invite you to apply.

Responsibilities:

• Supervise and coordinate activities related to surveillance, including gaming areas, cashier cages, count rooms, and other designated areas.
• Work proficiently in a discreet environment, overseeing activities through closed-circuit television.
• Foster a sense of inclusion within the surveillance department, making every team member feel valued.
• Uphold a culture of openness, fairness, honesty, and professionalism with all surveillance employees.
• Address employee performance issues, providing coaching, mentoring, and ongoing feedback.
• Clearly communicate and enforce company expectations, including codes of commitment, policies and procedures, as well as departmental goals and objectives.
• Maintain a comprehensive understanding of Pennsylvania Gaming Control Board regulations and ensure adherence to these guidelines.
• Perform any other duties as required.

Qualifications:

• High school diploma or equivalent required.
• Prior experience in surveillance preferred.
• Proficiency in computer skills is essential.
• Comprehensive knowledge of slot machines and all casino-related departments, including credit, cage, count rooms, security, and other designated areas.
• Previous managerial/supervisory experience desired.
• Ability to effectively communicate with team members and guests in English.
• Ability to successfully complete the pre-employment process.
• Availability to work flexible shifts and days, including holidays.

Certifications:

• Obtain a Pennsylvania Gaming License. Rivers Casino will assist in the application process and pays the fee associated with the gaming license.

Physical Requirements:

• Prolonged periods of sitting and working on a computer.
• Ability to traverse the property to review and communicate with departments.

The above duties and responsibilities are representative. Full job descriptions available upon hire.