WALK-IN WEDNESDAY

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Duties and Responsibilities:

• Assist patrons in all aspects of the Rush Rewards.
• Authorized to approve and/or make adjustments to a patron’s account balance.
• Activate and/or deactivate a patron’s account.
• Issues new and replacement players club cards to patrons.
• Responsible for the day to day implementation and execution of all promotions and special event efforts.
• Assists the Marketing Operations Manager with all on and off-site marketing programs, promotions and special events for increasing casino revenues, and the tracking and analysis of these programs to ensure patrons receive extraordinary patron service and operations run smoothly.
• Any other duties as assigned by the Rush Rewards Supervisor or above.

• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.

  Job Requirements:

  • High school diploma or General Education Degree (GED)
  • Ability to communicate with Team members and guests.
  • Ability to work flexible shifts and days of the week including holidays.
  • Ability to successfully fulfill the pre-employment process.
  • Ability to obtain and maintain all necessary licensing.

  • Frequent walking, standing, twisting, bending and lifting.