Description

SUMMARY

Security must provide effective patrol, strong community relations and professional communication to the Muscogee (Creek) Nation Casinos.

In addition, other duties and responsibilities may be requested of you, which are not specified in your job duties, Facility Post Orders and SOPs;

the ability to react and accomplish tasks assigned, is a must.

ESSENTIAL DUTIES AND RESPONSIBILITES

1. Patrol (All officers must be able to work any assigned shift and be flexible to sudden changes in work schedule.)

a) Monitor and identify activities / situations that pose security or safety risks.

b) Ensure all rules, regulations, and law violation issues are resolved.

c) Provide crowd control when applicable.

d) Respond to all assigned security incidents and requests for service from the casino or requested by an outside entity.

e) Complete investigations of those incidents that rise to this level.

2. Community Relations

a) Meet and greet all members of our organization within assigned areas.

b) Inquire into the needs of guest, employees and other members of our organization.

c) Exceed the casino's customer service standard.

3. Communication

a) Clearly communicate with other officers, surveillance, operations, etc.

b) Effectively structure and write incident reports and other written documents.

c) Must use two way radio communication systems, routinely.

This classification is a safety sensitive position as defined by MCNC. As a safety sensitive classification, you will be subject to drug and alcohol testing, including random testing.

Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana.

Position Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High School Diploma

EXPERIENCE

Customer service experience highly recommended.

Previous security and / or casino experience recommended.

Gaming License Must obtain and maintain a Gaming License.

Last updated : 2024-04-03