Are you ready to join a dynamic team that values hard work, continuous learning, and making a positive impact on customers' lives? Look no further!

At Rite Way, we pride ourselves on offering the best solutions and service to meet our customers' needs, all while fostering a supportive and collaborative work environment. We believe in investing in our employees – providing ongoing training and development opportunities to cultivate the best talent and technical expertise in every market we serve.

In addition to a competitive salary and benefits package, we offer:

• A culture that values effort and rewards results
• Health, dental, and vision insurance with low employee contributions
• Paid vacation and sick time plus six paid holidays each year
• 401(k) retirement savings options with company match
• Affordable supplemental insurance offerings including accident, life, critical illness, and disability. 
• Weekly pay

If you are passionate about helping people improve their homes, have a strong work ethic, and enjoy working both independently and as part of a team, we encourage you to apply. Please note that this role may require working in diverse and potentially uncomfortable indoor and outdoor environments.

This is not the right fit for you if you are not looking for a long-term career or are unable to consistently demonstrate an exceptional work ethic, including excellent attendance. We value teamwork and those who enjoy working as part of a team will thrive in this role.

JOB SUMMARY

Oversees HVAC Service Technicians and HVAC Maintenance Technicians. Continue to coach maintenance technicians on best practices. Help improve diagnostic skills, coach on how to be thorough yet efficient during a maintenance. Coach maintenance technicians on how to best maximize their day. Our goal is to create a career for our technicians thru coaching and leading by example. If your driven to help People succeed in their career and you take great pride in seeing individuals grow and learn then this is the position for you.

DUTIES & RESPONSIBILITIES

• Communicate with dispatch & other field supervisors on performance of maintenance technicians. 
• Perform 1-1's with technicians.
• Set goals and track progression.
• Help put together maintenance meeting topics and execute. 
• Continue to train technical training with technicians. 
• Provide field support for all technicians.
• This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

COMPETENCIES FOR SUCCESS

• Communication
• Customer Focus
• Interpersonal Skills
• Results Orientation
• Dependability & Productivity
• Technical Skill
• Problem Solving
• Adaptability

REQUIRED SKILLS & ABILITIES

• Strong analytical and technical problem solving skills.
• Strong customer service skills.
• Demonstrated ability to communicate professional both verbally and in written form. 
• Ability to read and thoroughly understand electrical schematics.
• Ability to work well under pressure, multitask, and meet deadlines. 
• Proficiency with modern computer systems and software application including the Microsoft 365 suite.
• Problem solving skills are required.

EDUCATION & EXPERIENCE

• Minimum 5 years' experience working in HVAC field.
• EPA certification required.
• NATE certification preferred.

PHYSICAL DEMANDS

• Must be able to lift, lower, push, and pull objects of up to 50 lbs. unassisted.
• Must be able to continually stand, walk, climb, ascend/descend ladders, bend, stoop, crawl, and crouch, frequently in tight spaces, for extended periods of time, in indoor and outdoor conditions.
• Must be able to continually use hands/fingers to handle, feel, utilize tools, and operate machinery.

WORK ENVIRONMENT & CONDITIONS

• Hybrid environment including interior and exterior of buildings and customers' residential properties. May require exposure to weather conditions, dusts, and mists that may be present while working outdoors. Exposure to chemicals may occur. Use of personal protective equipment including but not limited to safety-footwear, goggles, gloves, shield, mask or respirator, and hardhats may be required. 
• Must be able to drive a company vehicle and possess a valid driver license and insurable driving history. 
• Must pass background screen, drug test, and motor vehicle records check.

WORK SCHEDULE

• Generally, Monday through Friday, 7:30 AM to 4:30 PM; some periodic schedule flexibility may be required at peak times or due to seasonality or other business needs.

REMOTE WORK ELIGIBILITY

• Not Eligible

TRAVEL REQUIREMENT

• Up to 10%

EQUAL OPPORTUNITY EMPLOYMENT STATEMENT

Rite Way is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.