PURPOSE AND SCOPE

To sell planned maintenance contracts along with professional service, quality parts and aftermarket products while obtaining/maintaining maximum market share.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Responsible for the following duties as they relate to existing industrial customers using both Rite-Hite and competitive equipment.
• Develop a positive counselor-selling relationship by demonstrating the ability and willingness to solve and/or prevent customer equipment/maintenance problems.
• Assist customer in restoring equipment to acceptable safe and efficient operating levels to maximize customer productivity and safety.
• Create awareness of company/products through consistent timely contact.
• Develop long-term professional relationships that allow for preference when additional products are required.
• Provide new product sales representatives with leads relating to company products.
• Maintain awareness of competitive activity, including any pricing policies in the District as they relate to planned maintenance, service, parts, and new products.
• Maximize gross profit by maintaining acceptable margins on all product lines.
• Execute all warranty registration cards and demonstrate proper use of new equipment to all customers.
• Responsible for all leads relating to Aftermarket Sales directed through District office.
• Requires a high degree of cold-calling via the telephone. Setting appointments with decision-makers within industrial accounts is critical. Professional "On-the-Dock" presentations, equipment demonstrations, and written proposals are required. The ability to close orders is essential.
• Responsible for the development, maintenance and updating of active job reports by utilizing the computer based SFA systems.
• Other duties may be assigned.

EDUCATION and/or EXPERIENCE

The successful individual will possess:

• A four (4) year college degree (Business or Marketing preferred);
• Three or more years related sales experience (Previous material handling or loading dock equipment sales experience is very beneficial),
• Flexibility to interact with dock workers up to board room presentation,
• Strong mechanical/electronic comprehension,
• Excellent communication skills,
• Professional customer-oriented attitude,
• Confidence and tact.

KNOWLEDGE / SKILL REQUIREMENTS

The ideal individual will demonstrate:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

SUPERVISORY RESPONSIBILITIES:

This role will not have supervisory responsibilities.

Arbon Equipment - A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

Arbon Equipment - A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.