Overview:

The Housekeeper will clean, restock, and maintain hotel rooms and public areas in accordance with all housekeeping procedures, standards, safety, security rules and regulations to ensure guest satisfaction.

Responsibilities:

• Receives list of assigned rooms from supervisor and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cabinet and adds any necessary supplies.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette/coffee-preparation areas according to hotel policies.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Notifies maintenance department of needed maintenance or repairs.
• Report any missing/found articles, damage, or merchandise problems to supervisor.
• Performs other related duties as assigned.

Qualifications:

• Sufficient education and literacy are needed to identify and read product labels and to communicate with guests.
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Preferred:

• Previous housekeeping responsibility.
• Willingness to work a rotation seven-day work cycle.
• Ability to speak and write basic English.
• Willingness to work a rotation seven-day work cycle.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 20 pounds at times.

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