• Assist Store Managers with daily operations and maintaining store profitability
• Working knowledge of word, excel and ability to learn our company point of sale system
• Must be willing and able to travel to several locations for training
• Travel to other store locations as needed (Fill in for other store managers/assistant managers).
• Ensure proper merchandising and availability of product
• Work closely with customer account rep and customer account field staff to achieve required credit goals.
• Ability to open and close a store independently
• Perform duties which include rentals, sales, verification's, collections, installations, etc. as necessary
• Assist in building and promoting a team atmosphere
• Must have a valid drivers license at all times and be able to drive company and customer vehicles
• Make daily bank deposits in accordance with company policy & procedure
• Assisting with recruiting, hiring, training, development and managing store personnel
• Assist with assigning duties to workers and scheduling break periods and work hours
• Establish and maintain good working relationships with lien holders, car dealers, other RTO (rent-to-own) businesses, vendors, other stores and members of the company management team
• Assisting with difficult customers, resolve customer service issues and have the ability to communicate effectively with customers, store personnel and management
• Provide a world class customer service experience
• Must be able to lift minimum of 50 pounds and function well in a physically demanding environment
• Enhance and promote the company image
• Perform other duties as assigned by management
• Normal five day work week to include Saturdays. Normal business hours are 9:00am until 6:00pm or later

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