8 Call Center Representative Jobs in Lewisville, TX
RIM Recruitment Professionals is Hiring a Call Center Representative Near Lewisville, TX
About Our Client
Our client established nearly 25 years ago, is known for its unyielding commitment to their customers, their communities, and their culture. They are headquartered in DFW with a state-of-the-art facility that provides a fun and collaborative environment for their employees, with perks like a café, gym, gaming room, outdoor trails, and stand-up desks. They are seeking several Customer Service Representatives to join their team.
Customer Service Representatives will handle Inbound/outgoing calls to customers needing immediate assistance scheduling appointments for vehicle collision repair & towing, following up on insurance claims reported by the partnered insurance companies, We are seeking candidates with excellent customer service skills that really want to help our valued customers. Ideal candidates will enjoy handling inbound/outbound calls (80-120 calls per day), handling inbound inquiry calls, and being comfortable with productivity requirements.
Requirements:
- Must have call center experience!
- Spanish bilingual is a plus
- Comfortable handling 80-120 inbound/outbound calls per day
- Comfortable with inbound inquiry calls.
- Must have at least 2 years of strong customer service experience
- Excellent communication skills, verbal & written
- Great clerical skills, as well as the ability to type 35 words per minute or more
Other Details
- M-F must be available to work any shift during the hours of 7 am to 8 pm
- Training is 9-6 for the first 3 weeks
- Temp to perm opportunity – pay increase and excellent benefits when taken permanent
- $17.00 Incentives
- This is an on-site position
- On-site access to many campus amenities Training starts August 21st#RIMUS
Job Summary
Full Time
$35k-45k (estimate)
05/17/2023
05/29/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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