Rigo Pest Prevention

Rodent Control Technician Job Description

Position Summary

Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. Although experience trapping and managing rodents and mice are a plus, you don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well. When you are ready, technicians must pass a state certification exam successfully. At RIGO PEST, Pest Control Technicians will be expected to conduct inspections, determine a plan of action, and correct pest problems through an integrated mechanical, sanitation, and chemical application process. Finally, you will monitor the results and respond to customer needs through clear, prompt, and courteous communication. You must be able and willing to interact with the RIGO PEST office personnel and leadership to ensure top-quality customer service.

Requirements

â— A high school diploma or G.E.D.

◠Active Driver’s License & Clean DMV driving record

â— Able to pass a Pre-Employment Drug Screen and Background Check

â— A genuine desire to learn the pest control business

â— A stable work history

â— Solid communication skills

â— Ability to bend, crawl, climb ladders, and carry a 4-gallon backpack sprayer

Primary Responsibilities

â— Communicate solutions and expectations to customers.

â— Schedule appointments and follow-up on consumer needs as they arise.

â— Inspect the property to ascertain wall and roof porosity and possible sites of pest invasion.

â— Set mechanical Rodent Traps & Remove captured rodents

â— Use appropriate construction materials to seal unwanted access points

â— Clean and remove debris that may foster a pest infestation

â— Support our other departments by identifying other invading pests, like termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs.

â— Study preliminary reports and diagrams of infested areas and determine the treatment plan required to eliminate pest populations and prevent the recurrence of infestation.

â— Measure area dimensions requiring treatment.

â— Work with team members to meet customer needs.

Successful Technicians have the capacity to excel in the following areas:

Customer Relations

When working at a customer's location, the pest control technician represents RIGO PEST. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or upset because a prior treatment failed to eliminate the pest. Technicians must be courteous, tactful, and clear when communicating pest management solutions to customers.

Teamwork

Technicians work as a team, treating each other with respect and putting the team's needs over their own. Technicians must be flexible and anticipate that their schedules could be interrupted if management determines that help is needed elsewhere. Friendly, respectful communication is a must to ensure effective teamwork.

Attention to Detail

Pest control technicians must pay careful attention to details. Some infestations leave only slight signs that can be observed without extensive intrusion. Chemicals and products need to be handled and applied with care. Technicians must submit a report to their customers and obtain a record for employers detailing the chemicals used and where they were applied.

Physical Abilities

Technicians are physically active for much of their workday, frequently walking, climbing, kneeling, stooping, and crawling. Most of the Pest Control services are performed outdoors, subjecting the technician to temperature extremes. Pest control technicians need both physical strength and stamina.

Reasoning Skills:

To complete a job successfully, the technician must first identify the type of pest, where it is concentrated, and the best method to eliminate it. Physical evidence is sometimes hard to detect. The technician must apply logic based on available clues to decide which pest is present. If multiple treatment options exist, he must determine the best method for the circumstances. Pest control technicians must also evaluate potential costs and damages weighed against potential benefits.

Driving Skills:

Pest control technicians must typically drive from customer to customer, often in a truck bearing special equipment and chemicals. Technicians must maintain a clean driving record and practice safe driving skills to keep themselves and those around them safe.