Benefits:

• Dental insurance
• Paid time off
• Vision insurance

An established home health care company serving the Northshore area is looking for a HR Office Administrator to work full-time.

Reports To: Manager
Job Summary

The HR Office Administrator is primarily responsible for ensuring associate hiring and on-boarding process is consistent and successful. He/She will be integrally involved in and will manage recruiting, associate hiring, orientations and in-service training. This person is often the first voice a potential client hears when calling about service, so he/she must have superb phone and communication skills. He/She has responsibility for properly handling referrals and receiving them in an accurate and detailed manner, providing assistance with scheduling shifts and helping with other office duties.

Essential Functions

• Interviews, screens and tests applicants.
• Sets up orientation for potential caregivers, including creating packets with all necessary paperwork and documents and drug test documents. Develops, updates and maintains documents.
• Maintains documentation of associate work record in database and ensures current and complete personnel records for all homecare associates.
• Maintains documentation of client records in database, including changes to the care program, employee preferences, comments on service and any incidents that affect the company.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients' calls.
• Assists with sales, marketing, and public relations efforts as needed.
• Assists with scheduling and coordinating day to day activities of caregivers.
• Other general office and clerical functions.
• Other duties assigned by the Manager

Education, Experience, Knowledge, Skills, Abilities and Availability

• High School graduate or equivalent with two years of business experience, preferably in recruiting.
• Able to multi-task and display a calm and collected demeanor to clients, caregivers, referral sources, vendors and other constituents.
• Strong office and computer skills, including familiarity with Microsoft Office and ease of use with databases. Must know how to navigate the internet.
• Excellent organizational abilities and interpersonal relations. Outstanding telephone skills are required.
• An independent worker who takes initiative, is adaptable to change and demonstrates sound judgment.
• Knowledge of common medical terminology.
• Read, write, speak, and understand English as needed for the job.

Other requirements

Additional requirements include an individual who:

• Demonstrates relevant subject matter competence; readily absorbs and leverages new technical information and uses analytical skills in solving problems;
• Willingly shares knowledge, experience and resources; works constructively with others; places organizational success above personal gain; and collaborates and coordinates across boundaries of all kinds;
• Prepares others to understand and adapt to change; shapes the organization's cultures and infrastructure to support change; and provides compelling rational for change;
• Actively approaches employees to identify and understand their needs; continually searches for ways to improve client and employee service; and seeks and acts on feedback from clients and employees
• Stimulates others to innovate and to develop new creative ideas; proactively seeks and generates new and innovative solutions; and takes appropriate risks when others might be more hesitant;
• Commits to the achievement and maintenance of quality; continuously improves processes and specific deliverables; and follows the most cost-efficient route to achieve targets;
• Shows consistency between works and actions; actively listens to others; and seeks out and acts upon feedback on own behavior;

• Attracts and recruits high caliber individuals; develops the knowledge and skills of others; acts as a role model in leadership and • Resolves conflicts before they get out of hand. Conveys a realistic confidence in own abilities and decisions.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.