Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties. 

1. Exhibit and develop maximum customer relations through friendly and courteous behavior. 
2. Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication. 
3. Comply with all company policies, programs and directives as specified in the Code of Conduct.
4. Provide professional examples for other store team members to follow. 
5. Responsible for the care and nourishment of all plants and fresh flowers within the department.
6. Maintains and merchandises floral products in a proper manner.
7. Prices product accurately and neatly.
8. Receives product from suppliers and verifies invoice accurately. 
9. Communicates with guests regarding the care of their purchase. Offers the guests creative and exciting ideas for display and use of the product.

Requirements

CERTIFICATES/LICENSES:

• Certification required for operation of forklift and/or pallet jack. 
• City, county, state, and/or federal certifications may be required. 
• None required.

COMMUNICATION:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests. 
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals. 

COMPUTER: 

• Basic computer skills required. 
• Excellent computer skills, including MS Excel, Word, etc. required. 

EQUIPMENT:

Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc. List other individual department equipment. 

EXPERIENCE

Must have previous experience. 

MATH: 

• Basic math skills required. Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required. 
• An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required. 

MINIMUM AGE: 

• 18 years of age. 
• 21 years of age required to sell tobacco products and/or alcohol.

REASON ABILITY:

Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.