Description

Key Responsibilities:

• Create a great customer experience for every guest.

• Interact warmly with guests, explain our services, and respond with confidence to questions.

• Communicate promotions and wash package details effectively.

• Recognize guests’ needs and proactively address needs through conversations.

• Process point-of-sale purchases.

• Know, understand, and use your site’s data to make good decisions and recommendations

• for customer service strategies and for managing your weekly schedule to achieve sales

• goals.

• Make good decisions to prevent and resolve issues quickly and appropriately.

• Perform other customer, team, and carwash site care duties, as requested from time-to time.

Requirements

Required Qualifications & Skills:

• Sales and customer service experience preferred

• Ability to stand on your feet for 8 hours

• Confident, friendly, outgoing personality and energetic, inclusive spirit

• Goal-orientation and a strong work ethic

• Willingness to learn new sales, customer service, and point-of-sale technology skills

• Desire to work outside in a fast-paced environment

• Ability to maintain clear and transparent communication

• Availability to work a flexible schedule based upon weather and anticipated business

· volume

• Willingness to abide by our uniform appearance standards

• Must be 16 years of age with a valid driver’s license

• Willingness to consent to a background check