Purpose of Job:

This position is responsible for the telephone assessment of patient condition and determining appropriate treatment for patient under the supervision of the provider.

Job Functions:

• Assists in developing and maintaining appropriate triage system/protocols.
• Screens patient phone calls for urgency of need and prioritizes stat requests.
• Advises patient of treatment when appropriate according to clinic policy.
• Consults with provider or schedules appointment when needed.
• Maintains educational material for patients and staff.
• Provides patient care when necessary to assist clinical personnel.
• Performs room turn over in patient rooms between cases and at the end of day.
• Develops, maintains and updates standing orders with providers.
• Assist with patient related activities as needed.
• Performs other duties as assigned.

Minimum Education/Work Experience

• Graduate of an accredited school of nursing
• Previous nursing experience

Knowledge/Skills/Abilities

• Skills in assessment of patient condition and taking vital signs
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Skills in preparing and maintaining records and reports
• Ability to effectively handle high-stress fast paced environment
• Ability to multi-task
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Excellent written and verbal communication skills
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

License/Certifications

• Current professional nurse licensure in Minnesota or if licensed in another state, a permit from the Minnesota Board of Nursing while the license application is in process
• Current Healthcare Provider CPR certification

Preferred Qualifications

• 5-7 years of nursing experience

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