Provide financial aid services to students and families, including packaging, counseling, problem resolution, and financial planning. Administer financial aid programs, assist with program implementation, and manage an assigned case load. Develop and maintain a thorough working knowledge of federal and state regulatory changes and student assistance policy/delivery in assigned areas of responsibility. Assist the Director in development of university policies and procedures, and in ensuring regulatory compliance in all areas. Assist with escalated complaints and address client issues. Coordinate review and turnaround of appeals for additional financial aid resources as a key recruitment and retention strategy.

Experience with Ellucian Banner Student System.

The Rider University community is composed of faculty, staff and students from a wide range of cultural backgrounds.
Rider University is committed to fostering an inclusive, vibrant living and learning community that embraces students, faculty and staff of all backgrounds and enables them to achieve success.
Through reflection and open, respectful dialogue, we develop responsible citizens who demonstrate academic understanding and compassion to grow and serve as leaders in a diverse and global world.
Candidates with a demonstrated commitment supportive of the multicultural needs of Rider University and the surrounding community are highly desired.
Rider University is consistently ranked as a best college by U.S. News and World Report, The Wall Street Journal and The Princeton Review. For more than a decade, Rider has also been recognized in The Princeton Review’s Guide to Green Colleges for its sustainability efforts.
Rider University is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity.