Ricoh is Hiring a Field Representative II - Field Services Support (FT) Near Pittsburgh, PA
Responsibilities:
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.
Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Demonstrates required digital competencies associated with assigned products and level assignment.
Completes technical training on new equipment as assigned.
Qualifications:
2 years of related experience.
Requires a valid state driver’s license and minimum level of auto insurance coverage per company policy, as position entails extensive use of personal car while on company business.