Job Type

Full-time
Description
At Blue Heron, we're on a mission to spark imagination and redefine what's possible in the world of luxury home design. Our team is driven by a relentless passion for creativity and innovation that knows no bounds. We're not just building homes; we're crafting unique, awe-inspiring experiences.
If you're ready to join a dynamic team that thrives on pushing boundaries and turning dreams into reality, Blue Heron is the place for you. Together, we'll continue to elevate the art of luxury living and make every day an extraordinary experience.
Position Description:
The Client Services & Home Warranty Administrator plays an essential role for our Client Services department. The Client Services & Home Warranty Administrator reports directly to the Client Services Manager and performs tasks as required for the Client Services department. The Client Services Admin will provide direct support to the Client Services Team complete any tasks that are required in order to successfully provide exceptional service to Blue Heron clients.
Responsibilities:

• Support Client Services field team.
• Assembly of Client Warranty Box.
• Assembly of Client Warranty Binder.
• Schedules client orientations, internal walk though, key releases, and internal meetings.
• Maintains client services portal.
• Distributes documents to appropriate Blue Heron team members and departments.
• Monitors utility closeouts after home closing.
• Distributes warranty service requests received to Client Service field team.
• Ability to visit job sites as needed to retrieve warranty paperwork.
• Works closely with all necessary Blue Heron departments.
• Miscellaneous duties as assigned by management.
• Distributes home warranty boxes.
• Supply and Inventory management
• Calendar management.
• Responsible for creating and distributing client closeout notices.
• Daily & weekly reporting
• Other tasks as assigned.

Requirements

• Reliable transportation to visit project sites as needed
• Expert level of proficiency with office-based technology (computer, tablet, printer, scanner, etc.
• High degree of proficiency with MS Office Suite (Work, Outlook, Excel, etc.)
• Ability to multi-task
• Professionally communicate via verbal and written mediums to all customers, internal and external
• Punctual
• Great attitude and willing to learn and abide by the Blue Heron Core Values
• Warranty and Construction knowledge helpful
• Preferred experience in DwellingLive

Why Join Blue Heron:

• Be part of a dynamic and innovative company shaping the future of modern living.
• Opportunity to work on groundbreaking projects at the intersection of technology and design.
• Collaborative and creative work environment that fosters growth and development.
• Competitive compensation package, including benefits and opportunities for career advancement.